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Fine Print

Fine Print: Things You Should Know

  • ATTENDANCE:  Students who are funded by state or federal programs are required to attend classes regularly and must attend 75% of the scheduled dates (unless otherwise specified in a specific program handbook) in order to receive a certificate of successful completion. All students will receive certificates of successful completion based on attendance. The instructor may assign make-up work if needed. Attendance policies vary with State Licensing Programs.
  • CANCELED POSTPONED, COMBINED CLASSES: All classes advertised in our publications are dependent upon sufficient enrollments.  While we make every effort to run all classes, when minimum enrollments are not reached, cancellation may occur. We will notify you at this time if your class is canceled and work with you to find another date or similar offering.  Your tuition can be applied to another class or refunded in full.
  • CERTIFICATES: Certificates of Successful Completion are awarded to students who attend 75% of their regularly scheduled class dates. Some restrictions may apply. Please ask for registration.
  • CLASS INFORMATION: Any information you need about your class is available by calling 1-888-593-6238, and/or 793-8696. Call if you need information on where to go, where to park, in which room your class will be held or who your instructor will be.
  • CLASS WITHDRAWAL: If it is necessary for you to withdraw from a class, please notify us in writing. Written notification must include student name, address, telephone number, and location of the course and start date of the course. Notifications of withdrawals can be sent to: 
  • BCCE at Madison-Oneida BOCES, P.O. Box 168, 4937 Spring Road, Verona, New York 13478-0168  OR
  • BCCE at Oneida-Herkimer-Madison BOCES, P.O. Box 70, Middle Settlement Road, New Hartford, New York 13413
  • ENROLLMENT: Students must be 18 years of age to enroll in and attend BOCES Adult Education classes, unless specifically stated. You are enrolled as soon as your registration and payment are received. We will contact you if there are any changes; otherwise, please plan on attending your class at the scheduled time, date and location listed in the course catalog*. A receipt will not be mailed unless requested.  *Note: Course confirmation notices are sent by email.
  • EMPLOYMENT: Although many of our programs and courses may open doors to employment opportunities, successful completion does not guarantee employment.
  • GRADING: Upon request, students may receive a pass/fail grade from the instructor at the end of the course. Students who require more than a pass/fail grade are responsible for making necessary arrangements with the instructor on the first day of class. If there are any other grading requirements as mandated by the NYS Education Department, those will be described in literature passed out at the first class meeting. Student progress reports for funding agencies are provided mid-way through the course and at the end of the course. 
  • GRIEVANCES: For grievances, follow this procedure:
  1. The student should discuss the matter directly with the person involved.
  2. If the student is unable to resolve the concern, the student should present the problem to the instructor.
  3. If the Instructor is unable to resolve the issue, it may be presented to the Program Coordinator, in writing, signed and dated by both the student and the Instructor.
  4. If the Program Coordinator is unable to resolve the issue/grievance, he/she will submit the written summaries to the Director of Adult and Continuing Education, who may request a meeting before the Coordinator and Director make a final determination regarding the concern.
  5. If the concern isn’t resolved at Step 4, the student may submit a request in writing to meet with Sr. Administration to discuss the grievance and seek a resolution at this level.
  6. If no final resolution is obtained at the institutional level, the student may submit a written and signed complaint to:

Council on Occupational Education, 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350
Telephone: 770-396-3898 or 800-917-2081
The grievance must include the complainant’s mailing address. The Council will serve as an impartial party to try and help resolve the issue at hand.

  • PAYMENT: Once payment is received you are officially registered in the class of your choice. Payment includes MasterCard, VISA, check, cash, money order, or company purchase order. Have your check, money order, or company purchase order made payable to Madison-Oneida BOCES. Payment must be received prior to the first class. Ed2Go classes only accept major credit cards.
  • RECEIPTS: A receipt will not be mailed unless requested.
  • REFUNDS: See our refund policies below.
  • RESTRICTIONS: State and Federal and local laws and/or BOCES policies and procedures prohibit the following at any BOCES facility and affiliated sites:
    • Tobacco products, alcohol consumption, under the influence or use of illegal drugs, and the transportation or use of firearms.
  • SENIOR DISCOUNT: Seniors, age 62 and older are eligible to receive a 10% discount on most courses offered through the BOCES Consortium of Continuing Education. Some restrictions may apply. Please ask upon registration.
  • TRANSFER POLICY: If it is necessary for you to transfer to a different class or class date, a $10 processing fee will be applied. This policy applies to all tuition-based offerings, with the exception of 100+ hour programs and Security Guard courses.
  • UNAUTHORIZED DISTRIBUTION OF COPYRIGHTED MATERIAL: Under 34 CRF 668.14 (b) (30), any unauthorized distribution of copyrighted material, including peer-to-peer file sharing, may subject a student to civil and criminal charges. Any student that is caught distributing unauthorized copyrighted material will be dealt with on a case by case basis. For more information regarding copyright laws see the website of the U.S. Copyright Office at US Copyright Website Link.

 

 

Refund Policies

BOCES Consortium of Continuing Education will offer refunds to enrolled students under the guidelines listed below for different types of classes. Full refunds will be issued for classes canceled by BOCES.

  • Career and Technical Education (100-500 hour courses)

    • Prior to 5 business days of course start date, a full refund minus a $10 processing fee will be issue.
    • Within 5 business days before course start date, 10% of the tuition is withheld. 
    • Once a course begins, student liability is as follows:
      • Course start date of Week 1 – 30% of tuition withheld
      • Monday of Week 2 – 50% of tuition withheld
      • Monday of Week 3 – 75% of tuition withheld
      • Monday of Week 4 – 100% of tuition withheld
    • Nail Kits are non-refundable. 

  • Community Education Classes (less than 100 hours)

    Prior to 5 business days of course start date, a full refund minus a $10 processing fee will be issued.

    Within 5 business days before course start date or before the second class date, a $10 processing fee will be retained and a Tuition Voucher will be given for the remaining balance.

    No refunds will be given after the second class date.

    *Tuition Vouchers may be used toward Continuing Education courses within 16 months from the date issued.

  • Cosmetology

    • Prior to 5 business days of course start date, a full refund minus a $10 processing fee will be issued.
    • Within 5 business days before course start date, $300 of the tuition is withheld.
    • Once the program begins, student liability is as follows:
      • Before 250th program hour - 30% of tuition withheld
      • After the 250th and before the 500th program hour - 50% of tuition withheld
      • After the 500th and before the 750th program hour - 75% of tuition withheld
      • After 750th program hour - NO TUITION IS REFUNDED.        
    • Cosmetology Kits are non-refundable.

     

  • Heating Ventilating and Air Conditioning

    • Prior to 5 business days of course start date, a full refund minus a $10 processing fee will be issued.
    • Within 5 business days before course start date, $300 of the tuition is withheld.
    • After the program begins, student liability is as follows:
      • Before 135th program hour - 30% of tuition withheld
      • After the 135th and before the 270th program hour - 50% of tuition withheld
      • After the 270th and before the 400th program hour - 75% of tuition withheld
      • After 400th program hour - NO TUITION IS REFUNDED.

     

  • Licensed Practical Nurse

    • Prior to 5 business days of course start date, a full refund minus a $10 processing fee will be issued.
    • Within 5 business days before course start date, $300 of the tuition is withheld.
    • Once the program begins, student liability is as follows:
      • The first 2 days are prorated (by the day)
      • Before the 315th program hour - 25% withheld
      • After the 315th program hour and before the beginning of the 2nd semester - 50% withheld
      • After the 2nd semester begins and before the 945th program hour - 75% withheld
      • After the 945th program hour - NO TUITION IS REFUNDED. 

     

  • Online Courses   

    The refund policy for the online courses will be in compliance with Ed2Go and yougotclass provider policies.

     

  • Security Guard Courses

    As a DCJS approved security guard training school, MOBOCES does not assess any non-refundable registration fees, deposits, or cancellation fees.

    Students will be entitled to a 100% refund at any time prior to the start of instruction.

    If an 8 hour course is divided between two 4-hour days, student will be entitled to a 50% refund if the student cancels after the start of instruction, but before start of second 4 hour block.

    For 16-hour OJT courses, student will be entitled to a 50% refund if the student cancels after the start of instruction, but before the start of the second 8-hour block of instruction. If the instruction is divided between four 4-hour sessions, the refund schedule shall be 75%, 50%, and 25%.

     

Additional Information

  • The Madison-Oneida BOCES advises students, parents, employees and the general public that they offer employment and educational opportunities, including career and technical educational opportunities, without regard to sex, race, color, national origin or disability and provide equal access to the Boy Scouts and other designated youth groups. Grievance procedures are available to interested persons by contacting either of the compliance officer listed below. Inquiries regarding this non-discrimination policy may be directed to either of the persons listed below:

     

    Matthew C. Williams, Ph.D.
    Assistant Superintendent for Curriculum and Instruction
    Madison Oneida BOCES/Title IX Compliance Officer
    4937 Spring Road
    Verona, New York 13478
    (315) 361-5545
    mwilliams@moboces.org 

     

    Additional information, including receiving a copy of the secondary career and technical education courses/programs offered and admission criteria, is available on the website, click here to view website or by calling 315-361-5500.

  • The BOCES Consortium of Continuing Education is governed by a Policy Board that includes representatives from Madison-Oneida BOCES and Oneida-Herkimer-Madison BOCES.

     

    Madison-Oneida BOCES Members:

    • Dr. John Costello Sr.
    • Richard Engelbrecht
    • Scott Budelmann

     

    Oneida-Herkimer-Madison BOCES Members:

    • Dr. Patricia Kilburn
    • Gary Nelson
    • Michael Head

     

  • NOTICE UNDER THE AMERICANS WITH  DISABILITIES ACT

    In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the BOCES Consortium of Continuing Education will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

    Employment: The BOCES Consortium of Continuing Education does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

    Effective Communication: The BOCES Consortium of Continuing Education will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the BOCES Consortium of Continuing Education programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

    Modifications to Policies and Procedures: The BOCES Consortium of Continuing Education will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the BOCES Consortium of Continuing Education offices, even where pets are generally prohibited.

    Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the BOCES Consortium of Continuing Education, should contact the office of Assistant Superintendent for Instruction and ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

    The ADA does not require the BOCES Consortium of Continuing Education to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.  

    Complaints that a program, service, or activity of the BOCES Consortium of Continuing Education is not accessible to persons with disabilities should be directed to: Matthew Williams, Assistant Superintendent for Instruction and ADA Coordinator. The BOCES Consortium of Continuing Education will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. 

  • VETERANS USING VA EDUCATION BENEFITS: For information specific to VA Education Benefits, please contact Lorreen Lisacki at (315) 361-5806.