Staff Spotlight: Melissa Donovan – 12.13.21

Staff Spotlight: Melissa Donovan – 12.13.21
Posted on 12/13/2021
Melissa Donovan

You’ve heard the saying, “You only have one opportunity to make a first impression.” Whether the interaction is over the phone or in-person, the initial impression can set the tone for the entire customer experience and why Melissa Donovan’s position as Senior Office Specialist is an important one.

Melissa Donovan, Senior Office Specialist I (Central Business Office)

How long have you worked at MOBOCES?      
2 year and 9 months

Job responsibilities:
My primary job responsibilities include answering the phone and directing calls to the appropriate department/person; greeting and directing Administration Building visitors; processing all incoming/outgoing mail and assisting co-workers with various tasks.

What do you like most about your job?     
Interacting with my co-workers and the public. I’ve met some great people while working here!

Fun fact about you?
I like to shop!